Zoho Social
What is Zoho social?
Zoho Social is a complete social media management platform for businesses & agencies. It helps you schedule posts, monitor mentions, create custom dashboards, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by over 40 Million users.
Why it works for millions of people world wide?
It includes a powerful set of features—such as, the Publishing Calendar, Bulk Scheduler, and Repeat Post—to empower you with all the social media publishing tools that your business needs.
The monitoring capabilities help you track relevant social conversations and respond to what matters. Advanced reporting features help you analyze performance using intuitive graphs, and create unlimited custom reports for you or your clients. If you’re managing a team, Zoho Social’s collaboration features and custom user-roles make it easy for you to bring all the members on board to manage social accounts for multiple brands.
Agencies can bring all their clients on to Zoho Social, and manage their social media presence effectively. They can easily add new clients and assign team members to them with a predefined role.
Zoho Social is the first tool to track revenue from your social media marketing efforts. Its integration with Zoho CRM help you engage with prospects and generate leads from social media. This integration lets you enrich leads and contacts in Zoho CRM with social data, and help your sales force close deals faster.
The integration with Zoho Desk makes Zoho Social even more powerful when it comes to social support. You can create tickets from social media for your support team to see and resolve them from Zoho Desk.
Schedule
Plan, organize, and manage your social media pipeline. Control when and how you want your content to reach your audience with a wide range of publishing features.
- Publishing Calendar: Preview your scheduled posts, drag and drop to reschedule, and manage your content pipeline—from a single screen.
- Bulk Scheduler: Taking a long break? Use a spreadsheet to create as many social media posts as you like, and schedule them in one go.
- Content Queues: Create a posting schedule with unique time slots. Or, rely on SmartQ predictions to publish when your audience is most active.
Monitor
Monitor keywords and hashtags, discover new leads and listen to what people are saying about the brands you manage—across social channels.
- Listening Dashboard: Create columns to track reviews, keywords, or mentions. Build new connections by discovering and participating in relevant conversations across social channels.
- Live Stream: See incoming engagements as and when they happen. Get all the context you need to respond to everyone who interacts with your brand on social media.
- Direct Messages: Reply inline to all the messages you receive on Facebook and Twitter. Check out their social profile information, and see who responded from your team.
Collaborate
Work together on all things social. Discuss popular posts, share custom reports, or plan a campaign together. Make decisions faster and save time when you collaborate with your team from within Zoho Social.
- Discuss: Start a new discussion, talk about an influencer engagement, or hit Discuss on anything worth talking about.
- Roles and Permissions: Bring your colleagues on board and create specific roles for them. Assign which social channels and features they have access to.
- Tag your team: Drafting a new copy? Tag your team members for feedback. Or @mention them in conversations to get them participating.
Analyze
Analyze the impact of your social media strategy. Create insightful reports that help you understand your audience and track social media performance.
- Stats and Analytics: Discover where your followers are from, the type of content they love, what your connections are saying about you, and other metrics to analyse your brand’s performance.
- Custom Reports: Choose from a wide range of analytics to tailor-make reports for multiple social channels. Add more visual appeal to your reports with colourful graphs and charts.
- Schedule Reports: Set up a schedule, decide on the frequency, and automate reports to be delivered to your team at a time of your choice.
What our customers said?
