Zoho Sales IQ

Zoho SalesIQ is a platform that can help you boost your sales, support and marketing activities on your business website/application.

It identifies visitors visiting your site or accessing your product, keep them engaging with the automation tools and helps you communicate with them via message, audio call, email, etc.

SalesIQ also supports you by deploying a high-powered full-time bot that can hold your online business running 24X7.

Key Features

Track and engage visitors

 

Understand how visitors are interacting with your website in real time. Use that insight to trigger rule-based proactive chat conversations.

  • Geolocate your visitors
  • Track visitors’ footprints
  • Personalized chat
  • Automatic chat translation
  • Identify new and returning visitors
  • Start chats based on visitor activity
  • Interactive email campaigns
  • Screen sharing

Live Chat Software

 

Letting customers chat with a live representative helps you close deals faster and deliver exceptional customer service.

Visitor insights and lead scoring

 

Drive sharper engagement by gaining access to a highly insightful list of your website visitors. Classify them as hot, warm, or cold prospects based on their lead score and close more deals faster.

Zoho CRM driven engagement

 

Connect Zoho SalesIQ with Zoho CRM and improve conversions via follow ups. Get better context via visitor information history.

Add leads, contacts, follow-up tasks, and potentials right from the chat window.

Sell smarter, Close deals faster

 

SalesIQ automates your website visitor engagement with intelligent triggers and email campaign optimizers, so you can focus your enery on winning more deals.

Setup and customize quickly

 

Integrate with Google Analytics, show promotional offers during a visitor’s waiting time, and more.

Measure, coach and monitor

 

You can’t improve what you don’t measure. Get daily and monthly reports delivered right into your inbox.

Understand how to improve your team’s sales conversations. Monitor chat conversations and provide instant feedback. Coach your team to be sales superheroes.

CMS and e-commerce integrations

 

Zoho SalesIQ works well with leading CMS and e-commerce platforms.

What our customers said?

``We were pleased with the ease of implementation. We implemented Zoho SalesIQ in only 2 days with 1 team member working on it and we are amazed at the level of functionality and the number of features provided. The affordable cost of Zoho SalesIQ and its ease of use also makes it a particularly valuable tool. But above everything, Zoho's customer support was always extremely responsive and friendly when we had needs or questions to ask. Zoho SalesIQ literally changed the way we provide assistance to thousands. We are very happy with and definitively continue to use it. ``
--Gobat Laurent

Scientific Information University of Neuchatel

``After embedding Zoho SalesIQ on our website and operational platform we are closing deals faster and our customer support has never been so efficient. With Zoho SalesIQ, we have raised the bar of customer relationship. The platform is friendly for both sides and connects well with Zoho CRM, giving us complete information of whom we're talking to.``
--Rodrigo Ferrer (CTO)

Pró-Laudo

Try it today for free!